利用微学习加强餐饮服务企业的培训

鉴于劳动力持续短缺、 员工发展是 2023 年职场最大的新兴趋势之一。.企业意识到，他们需要付出更多努力来留住优秀员工，尤其是在跳槽已成为常态的餐饮业。

Job vacancies in Canada’s foodservice industry tripled during the pandemic, with over 171,000 openings by June 2022, according to Restaurants Canada. In this uncertain environment, training is your secret weapon to attracting and retaining star employees.

And it’s a win-win. Investing in employee development doesn’t just give your staff a professional leg-up, it also builds skills among your team, resulting in a more competent and effective workforce. 

Restaurants are often unwilling to invest in additional training beyond the basics, concerned about losing precious time and wasting resources. But training doesn’t have to get in the way of business. 

A targeted approach that looks at the skills you want to develop, and the best platform through which to offer that training, minimizes disruption while maximizing results.

Work skills for foodservice employees

Your workers may have the standard credentials such as WHMIS and Smart Serve, but it’s work skills that make the difference between an average employee and a star performer.

What skills does your workforce need? As Gen X enters the workforce, the focus is now shifting to building “soft” skills such as communication, empathy, adaptability, and leadership. These pivotal skills are an asset to businesses, employees, and their teams, helping to build better relationships in the busy restaurant environment.

Effective and efficient training with micro-learning

Micro-learning courses deliver targeted training in bite-sized video lessons so employees can acquire all the skills they need quickly and easily. The online lessons are designed to be fun, as well as educational, with engaging graphics, entertaining visuals, and real life examples of best practices.

Studies show that microlearning is by far the best way to train, presenting content in short segments so trainees have a better chance of retaining the information. According to research from Bamboo HR, 63% of Gen Z employees are looking for these kinds of punctuated learning sessions when it comes to training as they are easy to remember, easy to navigate, and time-efficient. 

The FoodSafetyMarket campus offers micro-learning in a wide range of topics including soft skills such as:

• Diversity and Inclusion
• Communication Skills
• Leadership Essentials
• Well-being Essentials

And ‘hard’ skills including:

• Compliance
• Project Management
• Customer Service
• Digital Transformation
• Marketing Skills

Micro-learning can help you plug existing skills gaps, upskill promising employees, attract new hires, and protect your business against staffing shortages. With the outlook for the hospitality industry remaining bleak into 2023, now’s the time for restaurants to get creative in how they engage and nurture their teams. 

Empowering your employees with the skills they need now, while also preparing them for career advancement, puts your business ahead of the competition. Contact FoodSafetyMarket today to see how we can help develop your workforce and position your business for whatever the new year brings.